Have you heard what’s happening at Perry Office Plus?

There are some exciting changes happening at Perry Office Plus and we’re working hard on a number of behind-the-scenes efforts, including a brand new, user-friendly, state-of-the-art website.

Over the last few months, we’ve been asking questions via a poll on our website and paying close attention to our customers. We’ve been listening to what you need and want from us as a supplier and we’re working hard to give you the right solutions.

Here’s what we learned and what we’re doing to respond:

You Told Us: Search is the most important online feature.
Our Solution: Online search capabilities will be
vastly improved. We are thrilled — and we think you will be, too — that the new website will let you easily find any product, using simple keywords or item numbers. Drill down into various categories and features until you find exactly what you’re looking for, in seconds.

You Told Us: Email is the best way to stay in touch.
Our Solution: Automatic emails regarding delays.
We know you want to stay in the loop when you place an order. If you provide us with your email address, we can keep it on file and notify you automatically when there are issues with your order, such as a back order or shipping delay, so you can plan accordingly while we work to correct the issue.

You Told Us: Knowing more about your past purchases would be helpful.
Our Solution: Online reporting for tracking spending & access to past invoices.
You will now have the ability to print and export reports directly from our website to review your spending. Reports can be customized to show the information you need to make solid business decisions about your purchases. You’ll still be able to access past orders and invoices when needed.

Keeping Things Flowing Smoothly
There are major improvements happening on our side of things as well, so your experience will be that much better from placing the order to delivery. We will be better informed about situations with orders and accounts so we can solve problems here before they become your problem.

Important: Print Your Favorites List!
As we get the new website ready for you, there is only one small detail we’ll need you to do. If you rely on your online Favorites List for placing orders, it would be good to print those lists and save them for the new website. While we can carry over your username and password for a smooth transition, we are unable to carry over your Favorites List. We know this is not ideal and we apologize.

As always, we are here to help and we encourage you to call us with any questions or concerns you have (See our Contact Page). We are prepared for there to be a few hiccups here and there but we are working hard to get all the kinks out before the website goes “live”.

In the end, we believe you will really like the new site and it will make ordering office supplies so much easier and, dare we say… enjoyable? 🙂

About Perry Office Plus
We're Central Texas' largest independent office products & furniture dealer and have been locally owned and operated since our establishment in 1920. Visit our website to shop for all your office supplies and call any of our fantastic Customer Service Reps if you have any questions or need help with your office products.

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